How it works
Every layer of your clinical operation is connected and managed by Holly.
01
Automated and predictive
Schedule generation & forecasting
We restructured the onboarding flow and clarified the value proposition, helping the platform turn more visitors into activated users.
02
Coverage gaps resolved in minutes
Call-off orchestration
When a clinician calls out, Holly finds qualified, available staff and reaches out directly. She handles the back-and-forth, confirms the replacement shift, and notifies the manager when coverage is locked in.
03
100% compliance before scheduling
License & credential tracking
Holly tracks every license, certification, and competency for every clinician on your team. She reaches out to staff weeks before anything expires, not the morning of. Schedules never publish with an unqualified shift, and unit managers stop being the last line of defense for something a system should have caught.
03
100% compliance before scheduling
License & credential tracking
Holly tracks every license, certification, and competency for every clinician on your team. She reaches out to staff weeks before anything expires, not the morning of. Schedules never publish with an unqualified shift, and unit managers stop being the last line of defense for something a system should have caught.
for Hospitality
for Hospitality
Workforce intelligence for your managers and staff.
Workforce intelligence for your managers and staff.
Holly is an AI workforce agent that builds your schedules, fills your call-offs, and tracks every certification — so your managers can take administrative work off their plate and get back to guests.
Holly is an AI workforce agent that builds your schedules, fills your call-offs, and tracks every certification — so your managers can take administrative work off their plate and get back to guests.
What is Holly, and what does she do?
Holly is an AI workforce agent developed by ShiftOS to handle scheduling and administration end-to-end. Holly can generate a new schedule, create shift templates, handle call-offs, shift swaps, PTO requests, and track licensure/credentials. Staff can text or call her directly to make requests, and she'll route, approve, or flag for review based on the rules you've set. Holly acts as your best teammate who learns your organization’s rules, preferences, staff dynamics and gets sharper the longer she works with you.
How is Holly different from traditional scheduling software?
Holly learns like a real person. Holly acts as your best teammate who learns your organization’s rules, preferences, staff dynamics and gets sharper the longer she works with you. She never forgets context, interpersonal dynamics, or restrictions. Unlike static scheduling tools, Holly is dynamic and not only analyzes but executes on your behalf. She spots patterns in your past schedules, adapts to demand, and lets you customize her dashboard and reports around the metrics that actually matter to your operation.
Can Holly handle last-minute call-offs and shift swaps autonomously?
Yes. Holly can run on full auto-pilot, resolving call-offs and swaps the moment they come in, or she can keep a manager in the loop for final approval. You determine how much control you still want to have.
How does Holly manage PTO requests?
Staff and admins can submit PTO requests directly to Holly by text or email— there’s no separate portal or app needed. She tracks every request against your org's PTO policies (accrual rules, blackout dates, coverage requirements, etc.) and approves or denies accordingly. Prefer to keep a human in the loop? Holly will notify the right manager or admin when a new request comes in and hand off the final call to them. Either way, she logs the decision, updates the schedule, and makes sure coverage never slips.
How does Holly learn our scheduling rules and preferences?
You chat with Holly and give her any context you think is important. She turns that context into rules and applies them from day one. Beyond what you tell her directly, Holly also learns from what you upload: employee handbooks, past schedules, payroll data. She spots patterns, picks up on unspoken norms, and gets sharper with every schedule she builds.
Can we give Holly custom rules specific to our organization?
Yes, you can create a rule for anything and Holly will follow it every time. Examples: 1. Sally must work at least 5 shifts a week. 2. No one should be scheduled on Tuesdays from 2-3 PM. 3. RN-to-patient ratio can't drop below 1:4 on the ICU floor.
Can Holly track employee licenses, certifications, and flag upcoming expirations?
Yes, Holly can track licenses and certifications for staff. Just tell her what credentials are needed and she will store than information and track expiration dates to proactively remind when any renewals are due. When something's coming due, she reminds the staff member directly on a cadence you set (e.g., 60, 30, and 7 days out). Staff can text her a photo of the updated document and she'll log it. And because Holly won't schedule anyone whose credentials have lapsed, compliance is enforced automatically.
What size organizations is Holly built for?
Any size. Holly works for a single location with 10 employees or 50 locations with 2,000 employees. As you grow, she scales with you.
Can Holly manage schedules across multiple locations?
Yes. Holly handles multi-location scheduling, including staff who float between sites.
Can different locations have different rules and policies within the same Holly setup?
Yes. Rules and policies can be set at the organization, location, or department level so your ICU can run on different logic than your outpatient clinic, and your Chicago site can follow different rules than your New York one.
What industries does Holly currently support?
Holly supports any industry with shift-based staff. Holly's deepest footprint is in healthcare, but she works anywhere scheduling, call-offs, and credentials need managing.
How do managers oversee or override Holly's decisions?
It’s fully customizable, and you’re as involved as you want to be. Set up escalation flows so admins approve everything, only specific actions (new hires, overtime, credential updates), or nothing at all. Either way, every decision Holly makes is logged and reportable, so nothing happens without full visibility.
How it works
Every layer of your hospitality operation is connected and managed by Holly.
01
Automated and predictive
Schedule generation & forecasting
Building a clinical schedule is a multi-day spreadsheet job that includes pulling roster data, checking certifications, juggling union rules, accommodating every PTO request, and hoping nothing falls through the cracks before publishing. Holly does all of it in the time it takes to refill a coffee. Your managers spend their week leading their teams instead of rebuilding the schedule from scratch every month.
02
Coverage gaps resolved in minutes
Call-off orchestration
When a clinician calls out, Holly finds qualified, available staff and reaches out directly. She handles the back-and-forth, confirms the replacement shift, and notifies the manager when coverage is locked in.
01
Automated and predictive
Schedule generation & forecasting
Building a clinical schedule is a multi-day spreadsheet job that includes pulling roster data, checking certifications, juggling union rules, accommodating every PTO request, and hoping nothing falls through the cracks before publishing. Holly does all of it in the time it takes to refill a coffee. Your managers spend their week leading their teams instead of rebuilding the schedule from scratch every month.
03
100% compliance before scheduling
License & credential tracking
Holly tracks every license, certification, and competency for every clinician on your team. She reaches out to staff weeks before anything expires, not the morning of. Schedules never publish with an unqualified shift, and unit managers stop being the last line of defense for something a system should have caught.
01
Automated and predictive
Schedule generation & forecasting
Building a clinical schedule is a multi-day spreadsheet job that includes pulling roster data, checking certifications, juggling union rules, accommodating every PTO request, and hoping nothing falls through the cracks before publishing. Holly does all of it in the time it takes to refill a coffee. Your managers spend their week leading their teams instead of rebuilding the schedule from scratch every month.
Holly Handles It All
The schedule, coverage, certifications, and reporting
— for every venue, every shift.
Intelligent scheduling
Reads peak hours, seasonal demand, and team preferences to build smarter rosters automatically.
Certifications & compliance
Tracks licenses and training renewals. Flags expirations before they become a liability.
Call-off coverage
Staff contact Holly directly via messaging. She finds coverage and updates the schedule, no manager needed.
Multi-location scale
From a single cafe to a 50 hotel-chain, Holly learns each venue's rules independently. As you grow she scales with you.
What is Holly, and what does she do?
Holly is an AI workforce agent developed by ShiftOS to handle scheduling and administration end-to-end. Holly can generate a new schedule, create shift templates, handle call-offs, shift swaps, PTO requests, and track licensure/credentials. Staff can text or call her directly to make requests, and she'll route, approve, or flag for review based on the rules you've set. Holly acts as your best teammate who learns your organization’s rules, preferences, staff dynamics and gets sharper the longer she works with you.
How is Holly different from traditional scheduling software?
Holly learns like a real person. Holly acts as your best teammate who learns your organization’s rules, preferences, staff dynamics and gets sharper the longer she works with you. She never forgets context, interpersonal dynamics, or restrictions. Unlike static scheduling tools, Holly is dynamic and not only analyzes but executes on your behalf. She spots patterns in your past schedules, adapts to demand, and lets you customize her dashboard and reports around the metrics that actually matter to your operation.
Can Holly handle last-minute call-offs and shift swaps autonomously?
Yes. Holly can run on full auto-pilot, resolving call-offs and swaps the moment they come in, or she can keep a manager in the loop for final approval. You determine how much control you still want to have.
How does Holly manage PTO requests?
Staff and admins can submit PTO requests directly to Holly by text or email— there’s no separate portal or app needed. She tracks every request against your org's PTO policies (accrual rules, blackout dates, coverage requirements, etc.) and approves or denies accordingly. Prefer to keep a human in the loop? Holly will notify the right manager or admin when a new request comes in and hand off the final call to them. Either way, she logs the decision, updates the schedule, and makes sure coverage never slips.
How does Holly learn our scheduling rules and preferences?
You chat with Holly and give her any context you think is important. She turns that context into rules and applies them from day one. Beyond what you tell her directly, Holly also learns from what you upload: employee handbooks, past schedules, payroll data. She spots patterns, picks up on unspoken norms, and gets sharper with every schedule she builds.
Can we give Holly custom rules specific to our organization?
Yes, you can create a rule for anything and Holly will follow it every time. Examples: 1. Sally must work at least 5 shifts a week. 2. No one should be scheduled on Tuesdays from 2-3 PM. 3. RN-to-patient ratio can't drop below 1:4 on the ICU floor.
Can Holly track employee licenses, certifications, and flag upcoming expirations?
Yes, Holly can track licenses and certifications for staff. Just tell her what credentials are needed and she will store than information and track expiration dates to proactively remind when any renewals are due. When something's coming due, she reminds the staff member directly on a cadence you set (e.g., 60, 30, and 7 days out). Staff can text her a photo of the updated document and she'll log it. And because Holly won't schedule anyone whose credentials have lapsed, compliance is enforced automatically.
What size organizations is Holly built for?
Any size. Holly works for a single location with 10 employees or 50 locations with 2,000 employees. As you grow, she scales with you.
Can Holly manage schedules across multiple locations?
Yes. Holly handles multi-location scheduling, including staff who float between sites.
Can different locations have different rules and policies within the same Holly setup?
Yes. Rules and policies can be set at the organization, location, or department level so your ICU can run on different logic than your outpatient clinic, and your Chicago site can follow different rules than your New York one.
What industries does Holly currently support?
Holly supports any industry with shift-based staff. Holly's deepest footprint is in healthcare, but she works anywhere scheduling, call-offs, and credentials need managing.
How do managers oversee or override Holly's decisions?
It’s fully customizable, and you’re as involved as you want to be. Set up escalation flows so admins approve everything, only specific actions (new hires, overtime, credential updates), or nothing at all. Either way, every decision Holly makes is logged and reportable, so nothing happens without full visibility.
Holly is workforce intelligence built by ShiftOS, a software lab building the future of healthcare.
Holly is workforce intelligence built by ShiftOS, a software lab building the future of healthcare.
To learn more or work with us, visit shiftos.com/vision.
To learn more or work with us, visit shiftos.com/vision.
Ready to meet with Holly?
Ready to meet with Holly?
See Holly handle your hardest scheduling week.
See Holly handle your hardest scheduling week.
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